FAQs
Frequently Asked Questions
- How much is the application fee and security deposit?
- The application fee is $35 per applicant, and the security deposit is $500. Increased deposits may be required based on screening recommendations.
- What are the income and credit qualifications to apply?
- We perform a credit and criminal background check and require a gross income of three times the rent. Proof of income is required during the application process.
- What is considered acceptable proof of income to apply for an apartment?
- Acceptable forms of income verification include: two most recent paycheck stubs, a W2 form from an employer, or an offer letter on original letterhead. Other verifiable income may be, but is not limited to, alimony/child support, trust accounts, social security benefits, unemployment, grants/loans. Please request a copy of our screening criteria for further details.
- Do you offer furnished or corporate apartments?
- Yes. We accept corporate applications for lease, and we offer furnished apartments. Furnished premiums apply; see a leasing agent for more details.
- Do you offer short-term leases?
- Yes, short-term leases are available. Minimum of 6 months. Short-term premiums may apply.
- Am I allowed to have pets?
- Yes, we love our furry friends! We allow cats and dogs. There is a two-pet maximum per household. Ask a leasing agent for more details.
- Am I required to have renters' insurance?
- Yes, proof of renters' insurance is required prior to move-in.
- What utilities are included with the lease?
- Trash and recycling are included. Residents are responsible for all other utilities. Water and sewer are paid directly to the management company. Electric and gas are paid directly to the utility company.
- Who is the internet and cable provider?
- Comcast or Verizon is available to provide services to the property.
- When is my rent due?
- Rent is due on the 1st of each month. Rent is considered late after the 5th day of each month. Late fees apply.
- How do I pay my rent?
- Accepted forms of payment include electronic payments by checking account or credit card through the online resident portal, automatic ACH withdrawal, or by check or money order to the leasing office.
- Is there a month-to-month lease option after my first year?
- Yes, you will receive a renewal proposal 90 days prior to the expiration of your lease that will outline the available renewal terms.
- What is the parking situation like?
- Parking is free of charge, and each household is assigned one parking space. Additional parking is on a first-come, first-served basis.
- If something needs to be repaired in my apartment, how do I report it?
- There are several ways to submit a maintenance request: online through the resident portal, in person at the leasing office, or by phone or email. For emergency requests, please report by phone or in person to guarantee an immediate response.
- If I get a job transfer, can I break the lease?
- Yes, however, a 30-day notice is required, and penalty fees apply.
- What hours are the amenities open?
- The clubhouse and fitness center are available to our residents between the hours of 6 AM and 10 PM. Hours of operation for all amenities are subject to change.
- Are amenities included, or is there an additional fee?
- Amenities are included; there's no amenity fee here. Although other communities may charge hundreds in added fees, you get access without surprise charges at Severgn Apartments.