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Frequently Asked Questions

  • How much is the application fee and security deposit?
    • The application fee is $35 per applicant and the security deposit is $500. Increased deposits may be required based on screening recommendation.
  • What are the income and credit qualifications to apply?
    • We perform a credit and criminal background check and require a gross income of three times the rent. Proof of income is required during the application process.
  • What is considered acceptable proof of income to apply for an apartment?
    • Acceptable forms of income verification include: two most recent paycheck stubs, a W2 form from an employer or an offer letter on original letterhead. Other verifiable income may be, but are not limited to, alimony/child support, trust accounts, social security benefits, unemployment, grants/loans. Please request a copy of our screening criteria for further details.
  • Do you offer furnished or corporate apartments?
    • Yes. We accept corporate applications for lease and we offer furnished apartments.  Furnished premiums apply, see a leasing agent for more details.
  • Do you offer short term leases?
    • Yes, short term leases are available. Minimum of 6 months. Short term premiums may apply.
  • Am I allowed to have pets?
    • Yes, we love our furry friends! We allow cats and dogs. There is a two pet maximum per household. Ask a leasing agent for more details.
  • Am I required to have renter’s insurance?
    • Yes, proof of renter’s insurance is required prior to move in.
  • What utilities are included with the lease?
    • Trash and recycling are included. Residents are responsible for all other utilities. Water and sewer is paid directly to the management company. Electric and gas are paid directly to the utility company.
  • Who is the internet and cable provider?
    • Comcast or Verizon are available to provide services to the property.
  • When is my rent due?
    • Rent is due on the 1st of each month. Rent is considered late after the 5th day of each month. Late fees apply.
  • How do I pay my rent?
    • Accepted forms of payment include electronic payments by checking account or credit card through the online resident portal, automatic ACH withdraw, or by check or money order to the leasing office.
  • Is there a month-to-month lease option after my first year?
    • Yes, you will receive a renewal proposal 90 days prior to the expiration of your lease that will outline the available renewal terms.
  • What is the parking situation like?
    • Parking is free of charge, and each household is designated one assigned parking space. Additional parking is on a first come, first serve basis.
  • If something needs to be repaired in my apartment, how do I report it?
    • There are several ways to submit a maintenance request: online through the resident portal, in person at the leasing office, or by phone or email. For emergency requests, please report by phone or in person to guarantee an immediate response.
  • If I get a job transfer, can I break the lease?
    • Yes, however, a 30-day notice is required and penalty fees apply.
  • What hours are the amenities open?
    • The clubhouse and fitness center are available to our residents between the hours of 6AM and 10PM. Hours of operation on all amenities are subject to change.
Have a different question? Get in touch with one of our helpful leasing agents by calling (844) 579-9697.